Troubleshooting
When something doesn't work.
No public build has been verified, so these are general preparation and reporting checks, not fixes for a released Cove app.
I cannot find a model download
No public model download or verified file size is currently announced. Check /download for a dated release notice. Do not install model files from mirrors or copy files into app folders based on unofficial instructions.
How should I report a slow task?
No public performance measurements or supported-device list has been published. If testing a verified build, record the device model, Android version, app version, task type, and approximate duration; compare repeated runs with the same input. Do not infer a CPU, GPU, or NPU cause without diagnostics.
A future build does not open
Do not assume the cause is memory. Note the device model, Android version, app version, when the failure occurs, and any exact message. Restarting the device is a general check; avoid clearing app data or reinstalling until you know whether that could remove your data.
A permission prompt is unexpected
Review the permission in Android Settings and deny it if it does not match the feature you chose. The final permission needs for each public app have not been confirmed. Include the app version, permission name, and the screen where it appeared when reporting the issue.
A result looks incorrect
No public quality benchmark or supported-language list is available yet. For a verified release, describe the task and language pair without including private source text. Do not rely on an unverified AI result for medical, legal, financial, or safety-critical decisions.
I have a question about a purchase
No public purchase flow or pricing has been confirmed. Do not share payment credentials or full order details by email. If you made a transaction through an official channel, contact that store using its account support tools.